All order confirmation emails are sent to the email provided at checkout, please check your junk folder first and if you still cannot locate it then please contact us with your name, address and order number.
Yes, we proudly ship worldwide. All shipping costs are calculated at checkout.
We currently accept payment methods via; all credit/debit cards, Paypal, & Apple Pay.
If your question cannot be answered by our FAQs then please contact us or email emma@emsbakehouse.com. Please note, DM’s on social media may not be seen and do occasionally get lost.
If using discount codes, please be aware of the following:-
- Discount codes cannot be used for the following products, Colourmill, Sprinkles and Cutters, unless otherwise stated.
- Brand ambassador codes cannot be used in conjunction with other codes.
- Only one code may be used per transaction
